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As spaces and customers evolve, hotels have to make booking and planning...
After corporate travel, the meetings market (or MICE as it is called) is the next most lucrative sector for hotels and is the slowest in tech adoption. With the convergence of new technology and...
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Letter from Assam, Part 2: Breakfast with the birds, lunch with monks and...
From tea estates, this second part of my travel through Assam takes me to Majuli Island, the world’s largest inhabited river island, and home to rich birdlife and devout monks who express their faith...
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Your time is gold and yes, we have yobots to serve you too: The Yotel promise
Walk into Yotel Singapore and you could be forgiven for thinking you’ve stepped into the mission control of a space capsule. The look and feel is white and minimal with splashes of purple. Yobots at...
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Letter from Assam, Part 3: Creatures great and small, and sunsets to make you...
From Majuli Island, the third leg of my travels through Assam takes me to Kaziranga National Park & Tiger Reserve. This being my first safari experience in India, I really didn’t know what to...
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Johan Svanstrom on how Hotels.com intends to stay on the pitch in Asia
Before he became president of the Hotels.com brand, Johan Svanstrom was based in Hong Kong and played a key role in building up the business in Asia Pacific. With Expedia committing more resources to...
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Letter from Assam, Part 4: Cruising on the Brahmaputra and sleeping in the...
The final leg of our Assam Tea & Wildlife Adventure takes us on a five-hour drive to the city of Guwahati where we board a river boat, our home for the next two nights. On this cruise on the...
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STB to unleash passionate marketers and storytellers to support and animate...
Having launched its “Passion Made Possible” brand last year, the success of which depends on unleashing the passion of Singaporeans and residents, the Singapore Tourism Board is investing in building...
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Best practices in storytelling, an STB case study: Use your brain and make...
Last year, Myfanwy McGregor, co-founder of Adhesive PR in Sydney, had an idea for a campaign – was there a way to measure the happiness levels that Singapore can create? And so the agency for Singapore...
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SnapShot launches Marketplace to solve hotels’ data and tech woes
One of the biggest pain points in hospitality is fragmentation of data points, and hence too many data silos. One company that is trying to solve that problem, as well as solve the industry’s access to...
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How Aaron Sarma ventured into Touristly and a 50% deal with AirAsia
Other than a little exposure to travel during his stint as country manager at Street Deal, a group buying company in Malaysia, Aaron Sarma knew very little about the vertical. But when he was looking...
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How Alipay is about “smart lifestyle” and wants to power ants all over the...
When Cherry Huang joined Alipay in 2016, she asked her boss what her revenue KPI was. She was told the only target was number of users. “Jack Ma believes if you have users, then you can succeed,” she...
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SIA launches loyalty digital wallet: Travel retailers are clearly hoping...
The hottest word on the block these days is blockchain. Even though it’s been on the periphery for a few years, it’s been in the shadow of the other hotter word, cryptocurrency. But as the technology...
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Parikh gets scrappy at Hotwire and says, “never say never” to Asia
In August 2017, Neha Parikh left Hotels.com where she’d been since April 2008 to become president of Hotwire and it’s clear she’s bringing her own style and personality to the brand which calls itself...
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Letter from Penang: As Year of the Dog dawns, so will new travellers and...
Tomorrow, February 15, will be the peak of travel as millions of Chinese and their diaspora make the journey to wherever home is to gather for their Lunar New Year reunion dinners. You can already feel...
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We in APAC are most vacation-deprived but guess who takes the lead?
Walking through Resorts World at Sentosa the other day, and spending time in Penang during the Chinese New Year festive period, It is hard to believe there are vacation-deprived folks in Asia. Both...
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Longhaul low cost the next wave – airlines have to become ecommerce companies...
In the last 10 years, longhaul low cost airlines have mushroomed with international seats growing by 900%. Newcomer World Airways, the first longhaul LCC in the US, will be 100% digital and...
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US$11m richer, and RedDoorz makes first move into leasing and managing its...
In the same week it announced raising a pre-Series B round of US$11m funding, Southeast Asia’s leading online budget hotel booking chain, RedDoorz, also made its move into the brick-and-mortar world by...
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Airlines told, look east as China and South-east Asia drive distribution changes
Airlines, particularly, those in the West should start looking east, specifically, to China to understand where mobile, ecommerce and payments are headed. That was the message from Hugh Aiken, senior...
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Fancy a 500-mile sidecar ride to Penang? Triquetra.sg’s Simon Wong plans...
Triquetra.sg, the company that offers Vespa vintage sidecar heritage tours in Singapore, will organise a 500-mile Charity ride from the Lion City to Penang, in conjunction with the inaugural WIT Indie...
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Melon, Magic, Money: The blurring of sci-fi and reality and the changing...
From editing DNA in mice so as to learn how to make humans more space-faring to the continued search of habitable other worlds, to deep algorithm learning to make machines smarter and growing human...
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