Hyenas, hippos and the human experience: Beyond the room in Africa
What makes a hotel stay truly unforgettable? For one panellist, it was waking to the sound of a baby wildebeest being hunted by hyenas and wild dogs just beyond the balcony railing. For another, it was...
View ArticleThe aspiring traveller has spoken, now who will build for them?
MOVE’s Nadia Omer on unlocking ASEAN’s next wave of travellers The desire to travel has never been stronger in South-east Asia. The problem, says Nadia Omer, is that the industry hasn’t caught up with...
View ArticleFly first, earn later: How HeyMax wants to turn loyalty upside down
Joe Lu has a simple problem with loyalty programmes. You earn for months, sometimes years, working towards a reward that may be devalued, unavailable, or simply not worth the wait by the time you get...
View ArticleOTAs: The Next Frontier — trust, plumbing and the local advantage
Three OTA veterans take on the existential question: in a world reshaped by AI, geopolitical disruption, and the complexity of African markets, what does it mean to be a travel platform – and does the...
View ArticleLetter from Cape Town: Finding your Table Mountain
The travel industry is living through its most unsettling moment in 30 years since the Internet. AI is redrawing the front door through which travellers enter the funnel. Jobs are being reconsidered,...
View ArticleSAA’s Tebogo Tsimane: On survival, looking east and fixing tech in small steps
South African Airways’ Chief Commercial Officer on navigating the Middle East crisis, rebuilding from business rescue, and why open skies in Africa can’t happen without cheaper fares. Tebogo Tsimane...
View ArticleWego’s Craig Hewett: Homecoming, building through crisis and carrying Cape Town
At WiT Africa, the Wego co-founder returned home and in doing so, revealed a story not just about building a global travel company, but about resilience shaped by place, crisis and the long arc of...
View ArticleFrom Autobahn dreams to AI travel: Saad Saeed’s bet on escaping travel’s...
Growing up in Pakistan, Saad Saeed dreamt of fast cars and soccer, and it was those two things that brought him to Berlin to study. Germany’s Autobahn fascinated him. “It’s crazy,” he says. “Out of all...
View ArticleFrom Jollibee to Wall Street: How Hotel101 is bringing fast food logic to...
When Jollibee acquired Mang Inasal in 2010, it wasn’t just another consolidation in the Philippines’ fast food wars. It was the coming together of two entrepreneurs born in the Year of the Dragon –...
View ArticleBeyond the gallop: Why the future belongs to the herd
We’re midway through the Lunar New Year celebrations (which, in case you didn’t know, stretch a full 15 days) and I swear if I see the word “gallop” in one more press release, I may well leapfrog into...
View ArticleLetter from Tokyo: Ramen ritual, love robots, a dog and an eel
One of the reasons I love visiting Tokyo is that in a single day, you can be transported to the future – catching a glimpse of what the world might become – and then, just hours later, be pulled gently...
View ArticleThe albatross that had to be let go
Even as we charge pell-mell into the future, it’s good, necessary, even, to take a walk back into the past to understand how we got to where we are today. This week, I did exactly that. I visited The...
View ArticleHeavy meta: 3 travel mavericks on reinvention, AI, and the long road back
They were once the rebels of online travel – the mavericks who built meta-search into a movement. On one stage at WiT Singapore’s The Next 20 conference, Gareth Williams (Skyscanner), Ross Veitch...
View ArticleAgoda’s Next 20: From price powerhouse to proactive travel assistant
What CEO Omri Morgenshtern and CTO Idan Zalzberg say comes next: exponential change, trust-by-design, and a connected trip that finally feels…connected. The pivot: from “search & save” to...
View ArticleFrom flash deals to Muay Thai villas: Stephanie Chai’s luxe lesson in pivot...
When The Luxe Nomad launched in 2012, it was born out of a dare, and a dose of naïveté. Thirteen years later, its founder Stephanie Chai sits on a regional empire of villas, chalets, and condo-hotels...
View ArticleInside the mind of Trip’s Xing Xiong: A technologist reflects on the AI age
AI cannot replace passion: Make safe decisions with limited resources, collaborate to put travellers first, focus on problems, not tech. In a rare public appearance, Trip.com Group’s Chief Operating...
View ArticleFrom intelligence to well-being: Inside JTB’s Eijiro Yamakita’s vision to...
In Japan, there is a saying, 縁は異なもの味なもの」(En wa i na mono, aji na mono) – which means literally, “Fate is a strange thing, and a flavourful thing” – meaning “the ties and encounters in life are...
View ArticleFrom spreadsheet to sky: How Skyscanner took flight
Three coders, one spreadsheet, and a restless idea that refused to stay grounded. When Barry Smith, Gareth Williams, and Bonamy Grimes decided to start a business together, they had no idea what shape...
View ArticleLetter from Vietnam – wait, strike that, Phuket: Travellers have more power...
Putting travellers’ interests first is in our best interests. It’s a long story how our motley crew of five travellers, spanning three generations, ended up in Phuket instead of Vietnam. Let’s just say...
View ArticleThe next generation of travel: Trust, vibe and the coming AI wave
At the Next Generation Leaders event yesterday morning, held as part of WiT Singapore, four voices from across Asia’s travel ecosystem – Laura Houldsworth (Booking.com), Timothy Hughes (Agoda), Morris...
View Article